Automated Communication
Identity Verification
GPS Tracking
Digital Locks
Self Service Extensions
Why Contactless Self Hire?
What makes contactless hire so appealing and challenging.
The Problem
Rentals at scale become a people problem. How many staff can deal with X rentals, while maintaining X items, and keeping Y customers happy.
Growing to new locations becomes about how much space does the office need, not how many items can we fit in.
Your growth is limited & so is your margins.
How we can fix the math.
The Solution
Contactless Self Hire changes the math, customers can pickup items at any time 24/7,
and in 90% of cases, With 0 staff interaction.
Locations are no longer limited to lots with offices & toilets, they can be as small as 2 car parks, or the corner of a park.
Maintenance can be handled by a team working across locations, and the customer service can be better handled online.
But what about the edge cases?
The Gotchas
We can reduce fraud out of sight with proper identity verification, we use industry standard providers to verify user identity documents and check them against online databases to insure document validity.
By integrating GPS trackers we can keep track of every item on hire, and more importantly off hire, to ensure items don't go missing from satellite locations.
How does this help?
The Benefits